Policies & Governance

At Health Gap CIC, we are committed to delivering safe, inclusive and high-quality community services.


Transparency, strong governance and clear policies help us ensure that everyone including participants, families, staff, freelancers, volunteers and partners, can trust how we operate.

Our policies and governance framework outline:

  • How we keep people safe

  • How we treat everyone fairly and with respect

  • How we manage risk in indoor and outdoor community settings

  • How we uphold our responsibilities as a Community Interest Company (CIC)

  • The standards we expect from all staff, freelancers and volunteers

These documents reflect our legal duties as a CIC, our safeguarding responsibilities, and our commitment to equality, wellbeing, accountability and public benefit.

  • Our Articles of Association set out the legal structure, purpose and governance arrangements of Community Active & Wellbeing CIC.

    They outline how the organisation is run, the role of our Directors, how decisions are made, and the commitments we make as a Community Interest Company working for public benefit.

    You can view our Articles of Association here.

  • We are committed to protecting the personal data and privacy of all participants, staff, freelancers, volunteers and visitors involved in our community outreach activities.

    Because we process personal data across multiple community venues, digital platforms, and administrative systems, our GDPR Policy outlines how we collect, store, use, and protect personal information in compliance with UK GDPR.

    The policy covers:

    • Lawful basis for processing personal data

    • Data subject rights and access requests

    • Data security and breach notification procedures

    • Data retention and deletion policies

    • Third-party data sharing and processor agreements

    • Cookie and online tracking practices

    You can download our GDPR Policy here.

  • We are committed to safeguarding and promoting the welfare, rights and dignity of children, young people and adults who may be at risk.

    Our Safeguarding Policy sets out the principles, responsibilities and procedures that guide our staff, freelancers and volunteers when working with children, young people and adults who may be vulnerable due to age, disability, illness, mental health, social isolation or other circumstances.

    The policy includes:

    • Definitions of safeguarding and types of abuse

    • Roles and responsibilities of staff, freelancers and volunteers

    • Procedures for identifying, responding to, reporting and recording concerns

    • Information sharing, confidentiality, consent and recording expectations

    • Safe working practices and code of conduct in community outreach settings

    • Safer recruitment practices

    You can download our Safeguarding Policy here.

  • We are committed to ensuring the safety and wellbeing of all participants, staff, freelancers, volunteers and visitors involved in our community outreach activities.

    Because we work across multiple community venues and outdoor settings, our Health & Safety Policy outlines how we assess risks, manage safe environments and promote responsible, safe practice in every location.

    The policy covers:

    • Venue and outdoor environment safety

    • Lone working procedures for freelancers

    • Risk assessment processes

    • Weather-related activity safety

    • First aid, emergency arrangements and incident reporting

    • Safe transport, equipment use and manual handling

    You can download our Health & Safety Policy here.

  • We are committed to fairness, dignity and respect for all.

    Our Equality, Diversity & Inclusion Policy outlines how we ensure equal access, challenge discrimination and create welcoming, inclusive environments across all our programmes.

    The policy sets out our commitment to:

    • Upholding the Equality Act 2010 and all protected characteristics

    • Promoting inclusive practice in community and outdoor settings

    • Fair and transparent recruitment processes

    • Removing barriers to participation

    • Supporting staff, freelancers, volunteers and participants to feel safe and value

    You can download our Equality, Diversity & Inclusion (EDI) Policy here.

Health Gap CIC is a registered Community Interest Company committed to safeguarding, equality, inclusion and high standards of governance. All policies published on this website are approved by our Management Committee and reviewed regularly to ensure compliance with UK legislation, CIC regulations and best practice in community health and wellbeing delivery.

© Health Gap CIC – All rights reserved.


For enquiries or accessible document formats, please contact: info@healthgap.co.uk